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Operational Excellence

The COVID-19 pandemic has changed the way we have been living for about 4 months, and it will change the world economy as well. Many thought leaders have already givene a name to the new living conditions we have all been experiencing: The New Normal. At Digitopia, we want to use this period for the advantage of the people; we want to call this new era, “The Better Normal”.

According to Statista, COVID-19 could push half a billion people into poverty. Although this might be the case, The Better Normal will also give us the opportunity to excel in many aspects of life and business-relationships, democracy, effectiveness, impact, sustainability, etc. Additionally, we have a huge opportunity to evaluate the effectiveness of our human rights here on Earth.

For business, this is the right time to make corrections in how we operate. We need to excel in all processes; fulfilling duties with ultimate efficiency and providing safe conditions to our employees. The fastest and most assured way to do so, is to digitize those operations. Operational excellence can be fulfilled if, and only if, we use the superpowers of digital. Digital superpowers give us speed, connectivity, intelligence and most importantly, design capability for the convenience of our people.

Think of any operation where there is full traceability. Does it account for immediate emergency response in the event of a complication with a product or service? Are there predictive tools in place for preventative measures?

Or, think of a demand planning tool that takes into consideration all relevant factors in the world – from commodity market trends to weather conditions and even predictions on governmental relations, giving youresults with a 99% confidence level.

Let’s take, for example, the flexibility of your production lines. We could digitize almost all input functions sothey can be connected to outside world and promptly react to changing business needs – taking the place of ever-lasting meetings in response to everyday usual crisis in any part of the world.

Excellence in digital leads to operational excellence through effective initiatives. These initiatives are performed with experienced guidance. In The Better Normal, we always have to put forth our efforts to gain and re-gain productivity, giving back to our employees –  empowering them to live and workbetter than ever before.

 

THE BETTER NORMAL #1: “THE BETTER NORMAL” WILL BE CREATED BY US
THE BETTER NORMAL #2: NO WAY OUT!
THE BETTER NORMAL #3: SYSTEMIC CHANGE OR NUDGE FOR THE BETTER NORMAL
THE BETTER NORMAL #4: A CRITICAL APPROACH TO DIGITAL
THE BETTER NORMAL #5: A CUSTOMER EXPERIENCE PERSPECTIVE
THE BETTER NORMAL #6: THE “REAL” RESILIENCE OF SUPPLY CHAINS
THE BETTER NORMAL #7: AIM FOR DIGITAL GREATNESS
THE BETTER NORMAL #8: The Balanced Vision

 

About Digitopia:

We are trusted advisors to many great companies on their digital journeys. Our passion and focus help businesses succeed. Digitopia is an objective and independent management consulting firm driven by values and delivering tangible impact.