Banks, insurers, and other FSI players have invested heavily in automation and digital transformation over the last decades. Hence, Digital Transformation may sound “so yesterday” for them. Yet, our research points to other side of the coin and shows that the potential benefits are much higher than what has been realized so far.
Financial services industry is progressive in terms of digital maturity.
Our “Financial Services Industry DMI Research” reveal that participating financial institutions have a digital maturity level of 3.1 on average. This industry is good at innovation and new business models continue to emerge, posing both challenges and opportunities.
However, being a truly digital company is not limited to using new technologies, automating a set of processes or using performance dashboards. Developing a true digital maturity takes time and the ‘People’ are the key to achieve it.
Download our “Financial Services Industry DMI Research” and let us know what you think…
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