COVID-19 has proven the need for organizational adaptability and resilience in order to sustain vital operations.
It has been a sad wake-up call for readiness to disruption and digital transformation.
After all, it is what digital transformation is all about: “having a fast response to disruption by agility and innovation”.
Digital organizations, or digital workplaces, achieve readiness and agility by strong employee engagement.
Although digital transformation brings to mind all the new technologies e.g. artificial intelligence, machine learning, advanced analytics, RPA, IoT, the crucial element in responding to change is still “human”.
It is the people who need to ‘act’ and ‘respond’ in times of disruption or crisis.
Even in normal times, it is only with engaging employees that a new technology can be adopted and managed at its best to meet business goals.
As an organization adopts new business models and new technologies to serve changing customer expectations, its employees need to have the necessary tools and technologies to adapt to new ways of working. These tools help them stay informed, align with the company vision, collaborate as a team and upskill themselves as individuals.
In ‘The Better Normal’, Digital Workplace tools and technologies will allow for efficient work and increased productivity by:
- allowing employees to work anytime, anywhere
- providing access to learning and development tools
- enhancing collaboration and teamwork
- improving employee motivation and engagement
- retaining and attracting talent
These elements contribute to the achievement of business goals.
Without a digital workforce, digital business outcomes cannot be sustainable.
It is now, more than ever, that we see the material impact of employee engagement on business goals and objectives. Are you willing to prioritize and invest in digital workplace initiatives holistically, or will it suffice to have Zoom?!
THE BETTER NORMAL SERİES
THE BETTER NORMAL #1: “THE BETTER NORMAL” WILL BE CREATED BY US
THE BETTER NORMAL #2: NO WAY OUT!
THE BETTER NORMAL #3: SYSTEMIC CHANGE OR NUDGE FOR THE BETTER NORMAL
THE BETTER NORMAL #4: A CRITICAL APPROACH TO DIGITAL
THE BETTER NORMAL #5: A CUSTOMER EXPERIENCE PERSPECTIVE
THE BETTER NORMAL #6: THE “REAL” RESILIENCE OF SUPPLY CHAINS
THE BETTER NORMAL #7: AIM FOR DIGITAL GREATNESS
THE BETTER NORMAL #8: THE BALANCED VISION
THE BETTER NORMAL #9: OPERATIONAL EXCELLENCE
THE BETTER NORMAL #10: Don’t Carry “Covid-19 Impact” Too Far
We are trusted advisors to many great companies on their digital journeys. Our passion and focus help businesses succeed. Digitopia is an objective and independent management consulting firm driven by values and delivering tangible impact.