DIGITAL MATURITY REPORT 2024 / INDUSTRY FOCUS
Digital Maturity in Logistics
The logistics industry is undergoing a critical transformation, driven by AI, automation, and digital-first strategies. Rising costs, supply chain disruptions, and customer expectations demand agility and real-time decision-making.
Leaders leverage AI and automation for efficiency, while laggards fall behind. This report examines digital maturity, key success factors, and strategies for transformation.
Figure 1: Digital Maturity Index (DMI) Study Results:
Logistics Industry Score, Averages, Leaders, and Laggards
Digital Maturity Index of Logistics Industry
While digital transformation is essential, progress has stalled, and industry disparities are growing. This year’s benchmark reveals:
- Slow digital progress – The industry’s average maturity score increased, but growth remains slow.
- The gap is widening – Leaders now score 3.72, while laggards are at 2.27, highlighting a growing digital divide.
- Three key differentiators – Leaders excel in customer-centricity, operational efficiency, and AI-driven logistics, setting them apart in a competitive market.
The findings are clear: companies that invest in AI, automation, and digital-first customer experiences will lead the future of logistics.
A Comprehensive Analysis of Digital Maturity in Logistics Industry
The logistics industry is evolving fast. Will you lead the transformation or struggle to keep up?
Download the Digital Maturity Report 2024: Logistics Focus now to gain insights on optimizing supply chains, enhancing customer experiences, and building a future-ready logistics network.
Digital Maturity Report: A Comprehensive Analysis Across Industries and Countries
Discover the pulse of digital transformation with our 2024 Digital Maturity Report, leveraging 621 unique measurements across more than 10 industries and 20 countries to reveal critical trends and opportunities. Elevate your strategic vision—download the report for actionable insights.
