Are You Clear About Your Business Model?

As companies adopt new digital technologies, they often discover new ways to create value for customers and generate revenue. This can lead to the development of entirely new business models, or the evolution of existing models to take advantage of new digital capabilities. 

Halil AksuContent Editor

June 30, 2023
11min read

A business model is a framework or approach that a company uses to generate revenue and make a profit. It describes how the company operates, including how it creates value for customers, delivers that value, and captures a portion of the value it creates in the form of profit. A business model typically includes elements such as the target customer, the value proposition, the revenue streams, the distribution channels, and the key partners and resources. A business model can be thought of as a high-level plan or blueprint for how a company will generate value and make money. 

Companies can use many different business models, and the best model for a particular company will depend on its specific circumstances and goals. However, some of the most common business models include the following: 

  • The product model, which involves creating and selling physical or digital products to customers. 
  • The subscription model, which involves charging customers a recurring fee for access to a service or a set of services. 
  • The freemium model, which involves offering a basic service for free and then charging customers for additional features or services. 
  • The sharing model, which involves facilitating the sharing of resources or services among customers, such as through a sharing economy platform. 
  • The platform model, which involves creating a digital platform or marketplace that connects buyers and sellers and taking a cut of the transactions that occur on the platform. 
  • The agency model, which involves acting as an intermediary between buyers and sellers and charging a fee for the service. 
  • The licensing model, which involves licensing the use of a company’s intellectual property, such as a patent or a trademark, to other companies. 

Each of these business models has its own unique characteristics and challenges, and companies may use one or more of these models to meet their specific needs. 

Digital transformation changes everything. 

Digital transformation refers to the usage of digital technologies to fundamentally change how a company operates and delivers value to customers. This can involve a wide range of activities, such as automating processes, using data analytics to gain insights, implementing new software or hardware systems, and developing new digital products or services.  

New business models are often a key outcome of digital transformation. As companies adopt new digital technologies, they often discover new ways to create value for customers and generate revenue. This can lead to the development of entirely new business models, or the evolution of existing models to take advantage of new digital capabilities. 

For example, a company that traditionally sold physical products may use digital technologies to develop a subscription-based service that provides ongoing support and updates to customers. Or a company may use data analytics and machine learning to create personalized products or services that are tailored to individual customers. 

In this way, digital transformation can enable companies to explore new business models and revenue streams that were not previously possible. This can help them to remain competitive in an increasingly digital economy and drive growth. 

Powerful examples of digital business models.  

It is difficult to say which digital business model is the most innovative, as innovation is often subjective and can depend on the specific context in which a business operates. Additionally, what is considered innovative in one industry or market may not be seen as such in another.  

With that said, some digital business models that are often seen as innovative include the following: 

  • The platform model, which involves creating a digital platform or marketplace that connects buyers and sellers and taking a cut of the transactions that occur on the platform. This model has been adopted by many successful companies, such as Uber, Airbnb, and Alibaba, and has been instrumental in enabling the growth of the sharing economy. 
  • The subscription model, which involves charging customers a recurring fee for access to a service or a set of services. Many companies have used this model in a variety of industries, such as software, media, and fitness, and has proven to be a successful way to generate predictable and recurring revenue streams. 
  • The freemium model, which involves offering a basic service for free and then charging customers for additional features or services. This model has been used by many digital companies, such as Spotify, LinkedIn, and Dropbox, and has been successful in generating revenue from a large user base. 
  • The sharing model, which involves facilitating the sharing of resources or services among customers, such as through a sharing economy platform. This model has been adopted by many companies in recent years, such as Zipcar and TaskRabbit, and has been instrumental in enabling the growth of the sharing economy. 

Overall, there are many digital business models that are considered innovative, and the specific model that is most innovative will depend on the context and the industry in which a company operates. 

Simplify your business life. 

Here are some suggestions for simplifying complex business models: 

  • Identify the core elements of the business model and focus on these. This could involve identifying the key drivers of revenue and profit, the key value propositions for customers, and the key partners and resources essential to the business. By focusing on the core elements of the business model, you can simplify the model and make it easier to understand and communicate. 
  • Use visual aids or diagrams to represent the business model. This can help to make the model more intuitive and accessible and can make it easier for others to understand and remember. There are many different tools and templates that you can use to create visual representations of business models, such as the business model canvas or the value proposition canvas. 
  • Test and iterate on the business model. This can help you to identify and address any weaknesses or gaps in the model, and to fine-tune the model to better meet the needs of customers and the market. Testing can involve conducting customer research, piloting new initiatives, and gathering feedback from stakeholders. 
  • Communicate the business model clearly and consistently. This can help to ensure that everyone in the organization understands the model and is aligned around its core elements. This can involve creating clear and concise descriptions of the model, sharing visual representations of the model, and regularly reviewing and updating the model to reflect changes in the market or the business. 

Overall, simplifying a complex business model involves identifying the model’s core elements, using visual aids to represent the model, testing and iterating on the model, and communicating the model clearly and consistently. This can help to make the model more effective and easier to understand and implement. 

Walmart is a successful simplification story: 

One example of a company that has successfully simplified its business model is Walmart. In recent years, Walmart has made significant changes to its business model to better meet customers’ needs and remain competitive in the marketplace. 

One key element of Walmart’s simplified business model is its focus on providing customers with a seamless and convenient shopping experience, both in-store and online. This has involved investing in digital technologies and services, such as online ordering and home delivery, as well as implementing new in-store technologies, such as self-checkout kiosks and mobile checkout. 

Another key element of Walmart’s simplified business model is its focus on reducing costs and increasing efficiency. This has involved streamlining and standardizing its operations, such as through the use of data analytics and automation, as well as optimizing its supply chain and logistics. 

Overall, Walmart’s simplified business model has helped the company to improve its competitiveness and drive growth. By focusing on providing a convenient and seamless customer experience, reducing costs, and increasing efficiency, Walmart has been able to better meet the needs of customers and to capture a larger share of the market. 

Amazon has proven successful over and over again: 

One successful example of simplifying the business model is the online retailer Amazon. Amazon started as an online bookstore, but over the years it has evolved into a massive e-commerce platform that sells a diverse products and services. 

To simplify its business model, Amazon focused on a few key elements that drive its success. First, the company identified its target customer segment and developed a strong value proposition that resonates with this segment. For example, Amazon offers a vast selection of products, competitive prices, and convenient delivery options that appeal to a wide range of consumers.  

Second, Amazon implemented a platform business model that connects buyers and sellers and takes a cut of the transactions that occur on the platform. This model has been instrumental in enabling the company to expand into new product categories and markets  and to generate revenue from a large user base. 

Third, Amazon invested in digital technologies and tools to improve its operations and decision-making. This includes using data analytics to gain insights into customer preferences and market trends, as well as implementing automation and machine learning to improve efficiency and reduce costs. 

Overall, Amazon’s success is a result of its ability to simplify its business model and focus on the key elements that drive value for customers and revenue for the company. By focusing on these core elements and leveraging digital technologies, Amazon has been able to grow and adapt to changing market conditions. 

Zara is yet another successful case: 

One successful example of simplifying the business model is the case of Zara, a Spanish clothing and accessories retailer. Zara has traditionally used a vertical integration business model, in which it controls every step of the value chain from design and manufacturing to distribution and retail. This allows Zara to bring new products to market quickly and respond to changing consumer preferences. 

However, this business model can be complex and difficult to manage, as it involves coordinating many different parts of the organization and supply chain. To simplify this model, Zara has implemented several strategies, such as standardizing its manufacturing processes, streamlining its distribution channels, and using digital technologies to improve communication and coordination across the organization. 

These efforts have helped Zara to simplify its business model and improve its efficiency and responsiveness. As a result, Zara has been able to maintain its competitive advantage and drive growth in a rapidly changing market. 

Conclusions and recommendations. Simplification is the only way forward. 

Here are some concluding recommendations for executives who are looking to simplify their business models: 

  • Identify the core elements of the business model and focus on these. This could involve identifying the key drivers of revenue and profit, the key value propositions for customers, and the key partners and resources that are essential to the business. By focusing on the core elements of the business model, you can simplify the model and make it easier to understand and communicate. 
  • Use visual aids or diagrams to represent the business model. This can help to make the model more intuitive and accessible and can make it easier for others to understand and remember. There are many different tools and templates that you can use to create visual representations of business models, such as the business model canvas or the value proposition canvas. 
  • Test and iterate on the business model. This can help you to identify and address any weaknesses or gaps in the model, and to fine-tune the model to better meet the needs of customers and the market. Testing can involve conducting customer research, piloting new initiatives, and gathering feedback from stakeholders. 
  • Communicate the business model clearly and consistently. This can help to ensure that everyone in the organization understands the model and is aligned around its core elements. This can involve creating clear and concise descriptions of the model, sharing visual representations of the model, and regularly reviewing and updating the model to reflect changes in the market or the business.

Overall, simplifying a business model involves identifying the key elements of the model, using visual aids to represent the model, testing and iterating on the model, and communicating the model clearly and consistently. By taking these steps, executives can help to make their business models more effective and easier to understand and implement.