Self Assessment

Digital is everywhere. Do you know how digitally mature your organisation is? What’s measured gets done. In 3 minutes you will know your score. Give it a try.

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Please select your company’s current maturity level across the below questions:

The self-assessment survey includes a limited scope of the Digital Maturity Index within six questions.

1. What is the status of your organisation's customer experience?

1- We do not have anyone responsible for customer experience.

2- We have a customer experience team; it is not represented in Top Management yet.

3- We have a customer experience team; it is represented in Top Management with limited influence and decison-making authority.

4- We have a powerful customer experience team; it is represented in Top Management and has decision-making authority.

5- The customer has a seat in every meeting and has a role in every department.

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5.0

2. What is the status of digital awareness at your organisation?

1- Almost non-existent.

2- Management is aware.

3- Communicated to the whole organisation.

4- Understood by the whole organisation.

5- Digital First internalized.

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5.0

03. How does your organisation manage innovation and new ideas?

1- Uncontrolled ideas float around.

2- The first attempts of real innovation are tried out.

3- The organization does innovation in a structured manner.

4- Innovation contributes tangible value.

5- Innovation is highly appriciated across the organization.

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5.0

04. What is the working environment and culture at your organisation?

1- Departments are siloed, doors are closed.

2- Working environment is suitable for open communication.

3- The culture enables adoption of new technologies and collaboration.

4- Agile is part of corporate culture, with an ecosystem of partners to enable that.

5- People and culture is fully self-managed.

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5.0

05. How customer centric is your organisation's management and planning?

1- A manifesto is released that all processes should be customer focused.

2- Sales, marketing and customer service is digitally recorded, customer inquiries get consistent responses.

3- Sales and customer service processes can be tracked by customer/consumer.

4- Customer can interfere with sales/service processes without actually causing any disruption in the process flow.

5- Systems can automatically create process and service offerings to add value to customers.

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5.0

06. How mature is your organisation in adoption of cloud and digital technologies?

1- Rising awareness.

2- Initiatives started according to regulation and habits.

3- Cloud environment takes shape, and becoming digital is a leadership agenda.

4- Infrastructure has moved to cloud, digital first is now a goal

5- Digital first is fully in place, not just a goal.

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2.0

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5.0

Submit

Your score:

Your digital maturity is , but there is still room for improvement.

If you want to have a free session to elaborate your results with our digital transformation experts, please book a call or leave your contact details below.

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Self Assessment

Please select your company’s current maturity level across the below questions:

1. What is the status of your organisation's customer experience?

2. What is the status of digital awareness at your organisation?

03. How does your organisation manage innovation and new ideas?

04. What is the working environment and culture at your organisation?

05. How customer centric is your organisation's management and planning?

06. How mature is your organisation in adoption of cloud and digital technologies?

Learn how we deliver the service

What's measured gets done.

Self Assessment

Please select your company’s current maturity level across the below questions:

1. What is the status of your organisation's customer experience?

2. What is the status of digital awareness at your organisation?

03. How does your organisation manage innovation and new ideas?

04. What is the working environment and culture at your organisation?

05. How customer centric is your organisation's management and planning?

06. How mature is your organisation in adoption of cloud and digital technologies?

Learn how we deliver the service

What's measured gets done.

Stay ahead in a rapidly changing world. Sign up for Digitopia Monthly Digest & Special Offers

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