DIGITAL
MATURITY
REPORT
2022
Adaptability is the New Name of the Game
Peter Sondergaard, Chairman of Digitopia says:
“2022 clearly illustrated that digital transformation is a journey, some will say an eternal journey, but certainly a transformation that will take decades. This report is highly valuable for Boards, executive teams, and managers across organisations because it details the current state of digital transformation and points to best practices.”
We continued to run Digital Maturity Index (DMI) studies globally with organisations that span across different industries. The number of organisations that have participated in DMI studies increased from 104 in 2021 to 214 in 2022.
Figure 1: Digital Maturity Index (DMI) study results
Figure 2: DMI Score Distribution
01.
Executives are facing a number of challenges that are critical to the success of their businesses.
02.
Organisations realised the importance of “people agenda” and the need to invest more in it.
03.
Executives acknowledge that innovation serves multiple priorities and deserves further investment.
04.
Balance is key for sustainable business results.
Read the full report to get insights about your industry trends.
Our study found that banking is the industry with the highest digital maturity score with 3.19, followed by Automotive and Logistics, and with the Retail, Pharmaceutical, and Services industries at the bottom of the top 10 list.
Figure 8: Digital Maturity Index (DMI) study results: Leaders and laggards by industry
Customers are Pickier.
Are You (Prepared)?
The retail industry is a hyper-competitive environment. Some thrive, some go bust. Why? E-commerce giants are gobbling up market share every second. Consumer confidence is low. Uncertainty is high. Supply chains are unpredictable. How can companies navigate in an environment like this?
You Must be Prepared for
More Uncertainty.
The last few years have been tough. Pandemic, war, supply chain disruption, economic volatility, raw material bottlenecks, financial crisis, and many other factors tested your resilience.
Exploit or Explore.
When to apply which?
The last few years have been tough. Pandemic, war, supply chain disruption, economic volatility, raw material bottlenecks, financial crisis, and many other factors tested your resilience.
Change Your
Point of View
Many services became existential during the pandemic, especially healthcare. At the same time, the pandemic showed that many services can turn into digital experiences, quite quickly and quite effectively.
Read the full report to get insights about your industry trends.
In today’s competitive market, it is becoming increasingly difficult for businesses to stand out and stay ahead of the competition.
Figure 13: Digital Maturity Index (DMI) study results: Digital Vitality
As you read on the previous pages, the average digital maturity score is progressing quite slowly. Those who have a vision, a strategy, and execute accordingly, outperform those who do not. The gap between leaders and laggards widens dramatically.
You must act. Now. Here are our three ultimate conclusions and recommendations.
Make conscious decisions
No time to wait!
Vicious or virtuous circle?
Read the full report to get insights about your industry trends.
