DIGITAL MATURITY REPORT 2023 / INDUSTRY FOCUS
Pharmaceutical
The pharmaceutical industry is at a pivotal point, needing to transition from its traditional, conservative approach to a more agile and digitally innovative strategy. Despite the potential benefits of digital transformation in improving drug development, patient engagement, and market adaptability, the sector’s preference for rigid, well-established systems and protocols is impeding progress. The industry must adopt new technologies, foster a culture of innovation, and embrace digital tools and data analytics to stay competitive. Success will hinge on its ability to adapt quickly, innovate continuously, and meet the evolving needs of digitally savvy patients.
Figure 1: Digital Maturity Index (DMI) Study Results:
Pharmaceutical Industry Score, Averages, Leaders, and Laggards
Digital Maturity Index of Pharmaceutical Industry
The pharmaceutical industry is in a vital digital transformation phase, moving from traditional methods to digital agility. The Digital Maturity Index shows cautious progress and a large gap between digital leaders and laggards. Leaders are rapidly improving customer experience, efficiency, and innovation, while laggards risk becoming obsolete due to slow digital adoption. This situation underscores the industry’s need for a more agile, customer-centric approach and the urgency of accelerating digital initiatives to remain competitive and address changing health and technology needs.
Assessing Pharmaceutical Industry's Vitality
The Digital Vitality Graph shows the pharmaceutical industry’s careful digital transformation approach, prioritizing stable capabilities such as infrastructure and compliance over quick innovation. This results in many companies falling into the lower end of digital maturity, showing hesitance towards adopting new technologies for patient engagement and supply chain management. While there’s slight improvement in the Digital Snowflake Score indicating some progress, substantial growth opportunities remain. The industry experiences uneven digital advancement, with governance advancing faster than customer engagement and operational innovation.
Figure 2: Digital Vitality Map: Pharmaceutical Focus
A Comprehensive Analysis of Digital Maturity in Pharmaceutical Industry
Industry leaders should download this report for an in-depth analysis of the pharmaceutical sector’s digital maturity, identifying critical gaps and opportunities for innovation. It provides valuable benchmarks and strategic insights to accelerate digital adoption, enhance patient engagement, and improve operational efficiency. This report is a vital tool for guiding pharmaceutical companies toward a more agile and innovative future, positioning them as frontrunners in the rapidly evolving digital healthcare landscape.
Digital Maturity Report: A Comprehensive Analysis Across Industries and Countries
Discover the pulse of digital transformation with our 2023 Digital Maturity Report, leveraging 403 unique measurements across more than 10 industries and 20 countries to reveal critical trends and opportunities. Elevate your strategic vision—download the report for actionable insights.
