Customer expectations and supply chain disruption. Brace for impact.
Changes in consumer behaviour, including a shift towards online shopping, are forcing retailers to adapt their business models. Supply chain disruptions can impact the availability and cost of products.
Things get tougher. Leaders break away. Alert for the laggards.
Retail disruption: leaders thrive, laggards struggle. Embrace digital transformation, innovate customer experiences, and secure your place at the forefront. Stay ahead, redefine retail.
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Delight your customers.
One of the most important aspects of the process was the DMI Digital Maturity Index Study which allowed us to have a clear picture of where we are and to set our priorities in an objective manner.